Submit a return request:

1. Click the profile icon in the store's navigation

2. Log in to your account:

3. Click the order that you want to submit the return for.

4. If your order has more than one item, then select the items that you want to return.

5. Select a return reason and add a note for the store.

8. Click Request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label.

This label must be printed out and stuck to your parcel. If you do not have access to a printer, and live in the UK, we can send you the shipping label via post for a £2 fee. If you live outside of the UK, we can still print and send the label to you, but the fee will be £4.

After the product is returned, you receive a refund.

If you do not have an account with us, or have issues accessing your account, you can initiate your return request by emailing us at , please make sure to include your order number, the names of the items you are returning, and the reason for returning them.